Frequently Asked Questions

Instead of meeting your counsellor in person in their office, you connect with them on your computer, tablet, or smartphone. You are able to book, reschedule or cancel your session over our online booking platform and the day of your session, your counsellor will email you a secure, individual link for your video session.

Online counselling sessions allow you to have access to the safety and consistency of your counsellor whether it is from comfort of your own home, you’re traveling or getting to an office seems like an added to-do.

Working with a counsellor can help you gain insight and make connections about patterns in your life, support you in identifying patterns, observe and analyze your thoughts, feelings, and behaviors in a neutral environment.

Counselling can support you in navigating issues like anxiety, depression, grief and loss, trauma, burnout, overwhelm, life transitions and whatever life is throwing your way.

Our counsellors are trained listeners, and help provide an objective analysis of your experiences, while helping you make connections or identify recurring patterns you may have not noticed. In this way, therapy can empower you to rewrite the story you’re telling yourself about your life, which can help you take action outside of your therapy sessions.

Along with self-discovery, our counsellors can help you set personal goals, celebrate achievements, and stay accountable. By shedding light on complex problems or obstacles, we can help you make adjustments, and build a tool-kit of resources so you can better meet your self-care needs. Our counsellors will work with you to develop various coping strategies you can use to improve your well-being.

The number of counselling sessions needed depends on the complexity of your goals and on other factors that will be discussed in your first session.

It's common to feel worried or unsure about what to expect from therapy. Your first counselling appointment is for setting expectations and starting to build trust between you both. In your first therapy session, your counsellor will explain their confidentiality agreement and other house-keeping, and answer any questions you may have about the therapeutic process.

Individual counselling focuses solely on the individual, whereas, couples counselling addresses the couple as a whole. The counsellor will help both partners understand each other's needs in a non-bias way while identifying areas of conflict to support the couple in creating strategies and tools to improve their communication and relationship overall.

Psychotherapy and counselling have a lot in common and usually mean the same thing. Both are used to describe mental health professionals who use talk-based approaches to help someone recover from a mental illness or mental health problem. The terms therapist and counsellor are used interchangeably in organizations, individuals and public bodies.

In addition, practitioners themselves may use both terms to describe their profession or may simply have a personal preference regarding which term they use to describe their practice. It’s important to note that neither of these approaches are incorrect.

Ultimately, both types of professionals are there to help people work through their mental health problems. Finding a counsellor or therapist that specializes in what you would like to focus on or someone you feel safe with and comfortable talking to is the most essential part of the therapeutic process.

Counselling sessions at Adventuring Loss range from $140CAN-$220CAN.

Limited sliding scale options are available.

Our counsellors are covered by the following extended health benefit plans:

• Blue Cross

• Canada Life | Great-West Life

• ComPsych

• Green Shield Canada

• Homewood Health

• LifeWorks | Morneau Shepell

• Manulife

• Optima

• Pacific Blue Cross

• SunLife

• Alberta Blue Cross

• Equitable Life of Canada

All of our Vancouver counsellors are registered with a regulatory body in British Columbia. We do not offern direct billing to insurance providers at this time. Because each plan is unique, please confirm with your specific insurer that your counsellor is covered.